Account Removal

The Client has the right to stop using the monobank Application and request the deletion of their account.

This request will be fulfilled if and to the extent that JSC “UNIVERSAL BANK” has a legal or contractual obligation to continue storing or processing information about the Client and/or the payment transactions initiated by them. To exercise this right or obtain additional information, the Client must contact the Bank’s support service through the Application, by email info@monobank.ua or call the numbers listed below