Open Banking

Open Banking at monobank

monobank is introducing an open banking model aligned with NBU requirements, letting you share account data with third-party services only with your consent.

What is Open Banking

Open Banking is a model of collaboration between the bank and third-party financial services.

You decide who can access information about your accounts or initiate payments from your monobank account.

With your consent, you can connect your monobank accounts to other financial apps—for example, to track expenses or make payments.

Access is granted only after you confirm it and in accordance with the National Bank of Ukraine requirements.

monobank is a payment service provider in the open banking model. The bank ensures the operation of specialized account access interfaces according to NBU regulations.

Technical interaction terms (AISP and PISP)

Below are the baseline terms under which monobank's open banking interfaces will operate after launch.

Account information access (AISP)

A third-party service can receive:

Account balance

Access is possible only with valid consent.

Transaction history

Access is possible only with valid consent.

History is limited to 31 days from the request date.

Only the data scope authorized by the customer is shared.

Important

  • monobank does not share passwords or access codes with third-party services.
  • All requests undergo authorization checks according to regulator requirements.

Terminology

API

a technical interface through which a third-party financial service can access account data or initiate a payment. Access is possible only with the customer's consent.

TPP (сторонній провайдер)

a financial service that may work with your account information with your permission.

AISP

a service that receives account information (e.g., balance or transaction history).

PISP

a service that can initiate a payment from your account after confirmation.

Consent Management

a mechanism that lets you see who has access and revoke it.

Strong Customer Authentication (SCA)

additional identity confirmation when granting access or initiating a payment.

PSD2

the European Payment Services Directive that laid the foundation for open banking. In Ukraine, it is implemented per NBU requirements.

FAQ

Technical interface specifications

Integration happens through secure specialized interfaces using standardized interaction protocols.

Authorization checks, protected data exchange, and request logging are provided.

Technical documentation and integration procedure are available upon request.

Testing program

Integration testing happens before connecting to the production environment.

The sandbox lets you verify access and payment initiation scenarios.

Real personal data is not used during testing.

Access to production is granted after successful testing.

Terms of cooperation with third-party providers

Access conditions

Access conditions to the specialized interfaces are identical for all third-party providers. monobank does not offer individual or priority terms. The interaction procedure is defined by the bank's internal documents in accordance with regulator requirements.

Updates and maintenance
  • Changes affecting interfaces are communicated at least one month before deployment.
  • Maintenance that may affect availability is announced at least one business day in advance.
  • Про регламентні роботи, що можуть впливати на доступність, повідомляється не пізніше ніж за один робочий день до початку.
Responsibility of parties
  • monobank is responsible for the correct operation of the specialized interfaces and data protection within its scope.
  • The third-party provider is responsible for its own financial services offered to the customer.
Customer complaint procedure

If you encounter issues, disputes, or suspect unauthorized access, contact monobank support. Requests are handled according to Ukrainian law.

Regulatory framework and informational nature

Open banking is implemented according to the National Bank of Ukraine's regulations. This page is for informational purposes. Interfaces will be available after technical implementation completes.

Support

For integration or connection questions, contact monobank support.

Maintenance information

Current information about scheduled maintenance, technical works, and service incidents is published on the official page: